Shopping Guide

To keep your delicate organdy crisp and beautiful, follow these simple steps.

Washing

• Hand Wash Recommended: Always hand wash in cold water using a mild, gentle detergent.
• Be Gentle: Do NOT wring, twist, or scrub the fabric. Simply swish and rinse thoroughly.
• Avoid: Machine washing, tumble drying, bleach, and harsh chemical cleaners.

Drying

• Roll, Don't Wring: Press excess water out by rolling the garment in a clean, dry towel.
• Air Dry Flat/Hang: Hang on a padded or wooden hanger to air dry, or lay flat on a clean surface.
• Keep it Cool: Dry in the shade. Avoid direct sunlight and high heat.

Ironing & Wrinkle Removal

• Iron with Caution: If ironing, use the lowest setting (Delicate/Silk) and always use a pressing cloth (thin cotton towel) between the iron and the fabric.
• Iron Inside-Out: To protect the matte finish.

Storage

• Use Padded Hangers: Store on a padded or wooden hanger to maintain the shoulder shape.
• Avoid Crushing: Store in a well-ventilated space. Do not stack heavy items.

Welcome to Rose and Betty Creations. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. 1. General Information Rose and Betty Creations is a clothing brand specializing in Filipiniana and made-to-order garments. All products are crafted with a focus on quality, custom sizing, and sustainability.
2. 2. Orders and Custom-Made Items
   • We only accept made-to-order pieces that do not require fittings.
   • Made-to-order pieces require accurate measurements provided by the client. We are not responsible for incorrect sizing due to inaccurate measurements.
   • Our standard lead time is 10 days; however, this may be extended during holidays or if the fabric or design is more complex.
   • Processing time varies depending on the complexity of the garment.
   • Rush orders may incur additional fees.
   • Once production has started, orders cannot be cancelled.
3. 3. Pricing and Payment
   • All prices displayed on the website are in Philippine Peso (PHP).
   • Payment options will be indicated at checkout.
   • Orders are processed only after full payment has been received unless stated otherwise.
   • For made-to-order pieces costing Php 5,000 and above, a 50% downpayment is accepted.
4. 4. Shipping and Delivery
   • We ship locally and internationally using trusted couriers.
   • Shipping fees depend on location and package weight.
   • Delivery timelines provided are estimates and not guaranteed.
   • We are not responsible for delays caused by the courier.
5. 5. Returns, Alterations, and Exchanges
   • Due to the nature of custom-made items, we do not accept returns or exchanges.
   • Alterations may be offered for a fee depending on the garment and issue.
   • Defective or incorrect items must be reported within 48 hours of receipt with supporting photos or videos.
6. 6. Sustainability Practices We use fabric scraps, remnants, and eco-conscious methods where possible. Each item may have slight variations that reflect the handmade and sustainable process.
   
   Clients who would like to provide their own fabric under PTF (Philippine Tropical Fabric) may do so. We can create pieces using the PTF combined with our own designs.
7. 7. Intellectual Property All content, designs, photos, logos, and materials on this website are owned by Rose and Betty Creations. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. 8. Privacy Policy We collect and use personal information in accordance with our Privacy Policy. By using our website, you consent to our data practices.
9. 9. Website Use
   • You agree not to misuse the website or engage in activities that may harm the platform.
   • Any attempt to hack, alter, or exploit the site is prohibited.
10. 10. Limitation of Liability Rose and Betty Creations is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
11. 11. Changes to Terms We may update these Terms and Conditions at any time. Continued use of the website means you accept any changes.
12. 12. Contact Us For questions or concerns regarding these Terms and Conditions, you may contact us through our official social media pages, email, or Viber.
    
    Rose and Betty Creations